MUD
NetSuite Helps Cosmetics Educator Cut Overhead While Growing Retail Business
COMPANY
MUD
LOCATION
Valencia, Calif.
INDUSTRY
Retail, Education, Health & Beauty, Cosmetics
APPLICATIONS REPLACED
Microsoft Dynamics Navision
SOLUTIONS
LEARN HOW CLOUD ERP CAN STREAMLINE YOUR BUSINESS.
"We're saving time and money in a number of areas, and NetSuite is ready when we want to grow even more."
- MUD
CUSTOMER SUCCESS
- Even as the business adds sales volume, NetSuite integration has helped MUD improve reporting accuracy and cut as much as 10 days from monthly closing times.
- Web sales, which floundered with the old system, have grown by more than 900% with NetSuite.
- An automated order-processing workflow has helped MUD cut processing times for complex orders from an hour or more to just a few minutes.
- NetSuite now lets MUD post fully detailed Web orders to accounting as they come in; previously, manually processing line-item details was so difficult that MUD held them for batch processing at the end of the month.
- Inventory is now updated instantly as new orders arrive, rather than waiting as much as a month for manual updates with the old software.
- NetSuite’s process automation helps MUD post new products to the website in just 30 seconds, rather than the hour or more it would have taken with the old system.
- MUD can now create instant promotion codes to take advantage of spur-of-the-moment market opportunities, something that was too difficult to do with the previous system.
CHALLENGES
- Innovative cosmetics company wanted to add retail sales to education business, but was hindered by fragmented business software and a multi-channel business model that included education, wholesale and retail sales.
- Web sales were limited by the need for manual re-keying of orders into accounting, and the difficulty in posting new products to the website.
SOLUTION
- NetSuite allows MUD to continue its evolution into light manufacturing by simply turning on the appropriate NetSuite module.
- NetSuite inventory management aggregates the inventory needs of MUD’s various sales channels, automatically flagging management when inventory levels need replenishment.
- NetSuite supports multi-website management through a single interface, so MUD can easily add to its current pair of websites in the future.
