B2B Ecommerce
B2B ECOMMERCE
SuiteCommerce empowers B2B sellers to create sites that engage business buyers,
maximize their buying efforts and save them time while providing the same easy
and information-rich shopping experience as a B2C website. Support online stores,
in-house sales, distributors, manufacturers, brick-and-mortar stores and channel
partners—all from a single platform.
PURCHASING
Provide the tools needed to streamline the buying process, including routine, repeat and bulk ordering capabilities. Marry the supply side with
the buy side through integration with vendors, distributors, and manufacturing entities, all within the NetSuite platform. Online orders
automatically convert to invoices with workflow management of approval, fulfillment and billing.
- Give customers their own negotiated prices, terms and credit limits.
- Allow buyers to submit a Request for Quote on your website and then convert the quote to an online order.
- Connect your product catalogs directly to your customers’ e-procurement system with punch-out capabilities via third-party connectors.
BILLING
Automate and expedite your billing process by giving buyers the ability to review and manage payments online.
- View summaries of outstanding and available balances, deposits, credit memos and the terms associated with accounts.
- Examine all invoices, and, if account terms exist, easily make full or partial payments against single or multiple invoices.
- Provide B2B payment methods like invoice billing, credit limits and ACH processing.
SERVICE AND SUPPORT
Offer solutions for self-service support to your buyers while empowering your team to meet customer needs with detailed case management,
efficient returns and tracking for field services.
- Enable self-service returns management so shoppers can initiate an online return authorization.
- Improve engagement and client satisfaction by enabling customers to submit questions or support queries directy to your support desk.
- Give customers complete access to their order history and details related to each order, including shipping, billing and payment information. Easily reorder items from past purchases.
ACCELERATE YOUR ECOMMERCE DEPLOYMENT
Accelerate time to market and meet customer expectations for great online experiences with SuiteSuccess for SuiteCommerce. With nearly
two decades of experience from thousands of ecommerce deployments, our team will get your site up and running in 30 days or less.
