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Order Management
Achieve Omnichannel Excellence with Centralized Order Management
Meet customer expectations to buy, fulfill and return anywhere while maximizing profitability by centralizing order management and having a single view of inventory across all channels and the supply chain. NetSuite Order Management provides the ability to meet and exceed rising customer expectations for omnichannel fulfillment while boosting profitability and optimizing inventory.
Omnichannel Order Management
- Avoid additional integration or an extra layer between your customer facing systems and your fulfillment execution engines.
- Manage orders from multiple channels—POS, web, call center, mobile, kiosk—all in one place.
- Get a single view of inventory, spanning warehouses, stores, 3PLs and drop-ship locations.
- Reduce excess inventory, capture lost sales and promote the most profitable products to your customers.
- Easily and accurately support cross-channel returns and exchanges.
- Implement intelligent fulfillment and improve inventory efficiency by fulfilling online orders from the best store, warehouse or vendor/drop-ship locations.
- Implement an endless aisle and expand your assortment without increasing warehouse and store footprints with an automated end-to-end, drop-ship fulfillment process.
Business Impact
Decrease Fulfillment Costs
Intelligently process and fulfilling orders in the most efficient and cost effective manner.
Increase Customer Satisfaction
Meet customer demand with the flexibility to buy, fulfilling and return anywhere.
Improve Inventory Utilization
Avoid markdown and overstock by easily fulfilling orders from the most economical and efficient location.
