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Partner Relationship Management

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Partner Relationship Management

Drive Channel Ecosystem Collaboration with Integrated Partner Relationship Management

NetSuite Partner Relationship Management (PRM) enables real-time information flow that enhances visibility, boosts collaboration between you and your partners and creates a conduit between partners and your organization.

NetSuite gives you full control over every element of the partner-focused sales and marketing process, including joint marketing campaigns, lead management, sales forecasting, pipeline management, order processing, and partner commissions and royalties. NetSuite’s integrated CRM-PRM solution lets you successfully execute a channel strategy while realizing many benefits in terms of expanding revenue, reach and solution augmentation.

Benefits

Empower Partners to Thrive

Develop and execute integrated marketing campaigns to deliver qualified leads to the right partners.

Align Sales and Partner Organizations

Unite your partner activities in PRM with sales activities in CRM and with order management into a single application.

Multi-Channel Communication

Disseminate sales and marketing information across your partner network via email with click-to-destination links to your portal.

Gain Real-Time Visibility

Gain insight into day-to-day marketing and sales activities for better tracking and shorter sales cycles.

Features

Lead Management

Enable your partners to register, track their leads, measure acquisitions costs and conversion rates to gain insight into joint marketing efforts.

Joint Demand Generation

Support your partners’ marketing efforts with marketing campaign tracking capabilities, which allow you to monitor and optimize channel programs.

Joint Selling

Enable resellers to place and track orders without having to work through your internal sales staff while providing complete visibility and transparency.

Knowledge Management and Sharing

Empower partner organizations to sell and service your customers more effectively by giving them access to relevant information.

Enhance Your Customer Relationships with NetSuite CRM

  • Business requirements: The ERP system should meet your organization’s business needs and align with your operational processes.
  • Scalability: The system should be scalable to meet your organization’s future needs, including growth, expansion, and changing business requirements.
  • Customization: The system should allow for customization to meet specific business needs and integrate with other systems.
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  • Ease of use: The system should be user-friendly and easy to use, reducing training costs and ensuring a smooth transition for employees.
  • Cost: Consider the total cost of ownership, including licensing, implementation, training, and ongoing maintenance costs.
  • Security: The ERP system should have robust security features to protect sensitive data and prevent unauthorized access.
    Vendor reputation: Choose a reputable vendor with a proven track record of delivering quality ERP systems and excellent customer support.
  • Support & maintenance: The vendor should offer reliable support and maintenance services to ensure smooth system operation and minimize downtime.
  • Industry-specific features: The ERP system should have industry-specific features that meet your needs, such as compliance with regulatory requirements or specific reporting capabilities.
  • Experience and expertise: Choose a vendor with a proven track record of delivering successful ERP implementations. Look for reviews, case studies, and references to evaluate the vendor’s experience and expertise.
  • Project management methodology: Check their project management approach and see how they manage risks, issues, and change requests.
  • Team composition: Ensure the vendor has the right team composition to deliver successful implementation, with skilled and experienced members having diverse expertise like functional, technical, and project management.
  • Customization capabilities: The vendor should have customization capabilities to meet your specific business needs and integrate with other systems.
  • Cost: Consider the vendor’s pricing structure, including implementation, training, and ongoing maintenance costs.
  • Training and support: Check their training and support processes and see how they will help you and your employees throughout the implementation and beyond.
  • Change management expertise: The vendor should have experience in change management, ensuring your organization can adopt the new system smoothly and efficiently.
  • Communication and collaboration: The vendor should have open and transparent communication channels and foster collaboration between their team and your organization.
  • Data security: The vendor should have robust security features to protect sensitive data and prevent unauthorized access.
  • Scalability: The vendor should have the capabilities to scale the system to meet your organization’s future needs, including growth, expansion, and changing business requirements